CONCIERGE COMPLETE

 

Who is on my Cleanbody Team?

Your Cleanbody Team is comprised of Dr. Fong and a Cleanbody Nutritionist. Dr. Fong, a naturopathic doctor and the founder of Cleanbody, leads our team. Click to learn more about Dr. Fong. All of our Cleanbody Nutritionists are Certified Nutrition Specialists with advanced nutrition degrees. Click to learn more about our Cleanbody Nutritionists. In the Concierge Program, you will work directly with both Dr. Fong and a CB Nutritionist. Dr. Fong will address your medical imbalances, while your CB Nutritionist will focus on your nutritional needs. This comprehensive approach ensures you receive 360-degree support throughout your program.

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How does my Cleanbody Team support me in my journey to Cleanbody health?

Our team begins by conducting a thorough evaluation, which involves comprehensive lab testing to uncover underlying health issues. Based on these findings, we create personalized protocols encompassing supplements, nutrition plans, and lifestyle adjustments. Our aim is to address root causes and guide you towards optimal health.

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Who is eligible to sign up for Concierge Complete?

If you live in California, Dr. Fong is licensed in this state and can fully treat you as a licensed Naturopathic Doctor, making you eligible for this membership.

 

If you reside in Arkansas, Georgia, Illinois, Indiana, Kentucky, Michigan, Mississippi, Missouri, Nevada, New Jersey, New York, Oklahoma, Texas, Virginia, West Virginia, or Wyoming, you can sign up for this membership with some limitations. In these states, Dr. Fong can provide health consultations to guide your Cleanbody journey but cannot formally treat you as a patient due to the lack of naturopathic licensure in these states. Any advice given in these consultations should not be construed as a substitute for professional medical treatment. Always seek the advice of your physician or other qualified health provider with any questions regarding your medical condition.

 

How much is Concierge Complete?

The Concierge Complete monthly plan costs $1497 per month, with a one-time, non-refundable initiation fee of $97 due upon joining.

Alternatively, you can choose a 3-month plan for $4297, billed every three months, with a one-time initiation fee of $97 due upon joining. By committing to work with us for at least 3 months, you become eligible for our 100% money-back guarantee.

 

Your first monthly or 3-month payment will be charged on the date of your first visit, marking the official start of your plan. The plan renews automatically every month or every 3 months unless you cancel at least 14 days before your renewal date. You can cancel at any time with a 14-day notice prior to your renewal date.

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Does insurance cover these programs?

Depending on your insurance company, plan, and coverage, you may be eligible for reimbursement for medical services if you reside in the state of California, and Medical Nutrition Therapy (MNT) services if you reside in the following states: Arizona, California, Georgia, Illinois, Indiana, Texas, and Virginia. Upon your request, we can send you a coded superbill to submit to your insurance company for possible reimbursement at an out-of-network rate. You must be present in one of the above states at the time of your appointment in order to be eligible to receive medical or MNT services and a corresponding superbill.

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How do I unlock the full potential of my Cleanbody Journey, qualify for the Cleanbody Money Back Guarantee, and ensure my success?

To unlock the full potential of this program, qualify for the Cleanbody Guarantee, and pave the way for your success, all you need to do is sign up for the 3-Month Plan and then make sure to utilize the wealth of support, evaluation, and education this program offers! By actively engaging in the Concierge Complete Plan, you commit to attending individual visits, diligently journaling your progress, checking in with us every week, following our personalized recommendations, delving into our Core Education, and participating in the dynamic weekly live or recorded group support sessions. We're so confident that your dedication will yield measurable improvements in one or more of your symptoms or a sense of progress towards your desired goals within your initial 3-month period, that we offer the Cleanbody Money Back Guarantee. Your satisfaction and progress are our top priorities, and we're dedicated to supporting you every step of the way. 

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Does the membership cost include supplement and lab costs?

No, the program cost does not include supplement and lab costs because each supplement protocol and lab recommendation is unique to each individual.

 

How much will I spend on supplements?

Supplement costs are different for every person because everyone will have a different roadmap. Average monthly cost can range from $100 to $300 per month.

 

Will I do labs?

While labs are not mandatory for your Cleanbody Team to provide effective support on your journey towards Cleanbody Health, they may be recommended based on your individual situation. Medical and Nutritional labs can offer valuable insights into your body's specific needs and potential areas for improvement, allowing your CB Team to fine-tune their recommendations to align with your unique physiology. However, the decision to undergo labs is ultimately collaborative, and your CB Team will work with you to determine whether they would provide meaningful additional information to enhance your wellness journey.

 

The average total amount spent on initial labs typically ranges from $300 to $1500. Here's a breakdown of some of the most common labs used by the Cleanbody Team when working one-on-one with patients and clients.

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• Comprehensive Blood Test through Quest or Lab Corp: includes hormone testing, organ health, Vitamin D levels, lipid panel, glucose levels, autommune testing, etc.

• Food and Environmental Allergy: measures allergy IgE response to 150 food and environmental allergens.

• Food Sensitivity: measures IgG response to 250 commonly consumed foods

• Heavy Metal Testing: ranges from $105 to $165, depending on which type of lab done (hair, blood, stool, urine challenge), used to evaluate exposure to potentially toxic elements and wasting of nutrient elements

• Environmental Toxins: a toxic non-metal chemical profile that screens for the presence of 173 different toxic chemicals using 18 different metabolites, all from a single urine sample

• Total Tox Burden: The Total Tox-burden is a simple and quick test that provides comprehensive insight on the levels of heavy metals, mold toxins, and environmental toxins in your body.

• Mold Toxins: tests for the presence of toxic mold exposure by analyzing 31 of the most common mycotoxins to which humans are exposed

• Comprehensive gut analysis with additional parasite testing: $429-524, includes leaky gut, microbiome, pathogens, gut health and additional parasite testing

• Cellular Nutrition Assay: measures the effect of micronutrients on immune function to identify nutrient insufficiencies

• NutraEval: evaluates over 125 biomarkers and assesses the body's functional need for 40 antioxidants, vitamins, minerals, essential fatty acids, amino acids, digestive support, and other select nutrients

• 3x4 Genetics Test: contains 36 key insights and several practical, personalized, recommendations for patients to start taking control of their health

• NeuroAdvanced Profile: measures a variety of neurotransmitters to assess neurochemical imbalances and a variety of common issues such as mood disorders, sleep problems, and ADD/ADHD

• More tests, including Lyme Disease, Nasal Swab Cultures for mold, etc. are available depending on Dr. Fong's findings​

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What happens after my initial 3 months?

After your initial 3 months, we will assess your progress and financial considerations to determine the best path forward. If you continue to need support, you can choose to continue with either a monthly or a 3-month plan, or switch to a Build Your Own Cleanbody Journey approach. Once you have achieved "Cleanbody Health," you will transition to a "Cleanbody for Life" plan, with check-ins with your CB Practitioner every 6-12 months or as needed to maintain your optimal health.​

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What is the cancellation policy?

At Cleanbody, we understand that circumstances may change, and you may need to cancel your membership. You can cancel your membership at any time. To cancel your membership, simply inform Cleanbody of your intention to cancel at least fourteen (14) days before the next scheduled payment in your billing cycle. You can do this by contacting our customer support team through email or phone. After cancelling your membership, you will continue to have access to Cleanbody resources and benefits until the end of your current billing cycle. Following that, your membership benefits will expire.

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Can I rejoin Cleanbody after cancelling my membership?

Absolutely! If you ever decide to rejoin Cleanbody after cancelling your membership, you are welcome to do so at any time. You won't need to pay the initiation fee again; simply contact us and we will sign you up again, so that you can continue your journey towards holistic wellness. 

 

Is there a penalty for cancelling my membership?

There are no penalties for cancelling your membership. We understand that life circumstances change, and we want to support you in your journey towards wellness without any additional burdens.

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Can I get a refund for the remaining duration of my membership if I cancel early?

Unfortunately, we do not offer refunds for the remaining duration of your membership if you cancel early. However, you will continue to have access to Cleanbody resources until the end of your current billing cycle.

 

How do I get started?

Click the button below to join now! Once you join, our Care Coordinator will reach out to you within 48 business hours to schedule your initial visit.